Shipping & Duties FAQ
Shipping & Delivery
Processing time
Orders ship next business day from Ottawa, ON.
Carriers
Canada Post (and partners for international).
Canada
-Single cards (≤30 g): $5 CAD • Lettermail (untracked, 2–5 business days)
-Standard (0–2 kg): $14.90 CAD • tracked, 3–9 business days
-Orders ≥ $100 CAD: $10 CAD • tracked, 3–9 business days
-Express (0–2 kg): $21.90 CAD • 1–2 business days
Note: Lettermail is untracked. Choose a tracked service if you need delivery confirmation.
United States
-Standard (0–0.5 kg): $7.90 CAD • tracked, 4–8 business days
-Standard (0.5–1.5 kg): $19.90 CAD • tracked, 4–8 business days
-Orders ≥ $100 CAD: FREE • tracked, 4–8 business days
-Express (0–1.5 kg): $34.90 CAD • 2–3 business days
No duties/taxes on Pokémon cards valued under US $800.
International (selected)
Australia, New Zealand, Japan, Singapore, Hong Kong: $28 CAD flat, tracked (8–15 business days).
Duties/VAT may apply on arrival; the buyer is responsible.
Packaging standards
-Singles: sleeve + top loader + rigid mailer
-Sealed product: bubble-wrap + double-boxed
Need help? Email support@criticalcards.ca